We work like any other store on the internet. If you buy stuff on other websites, you’re as secure and private here as you are anywhere else, and probably more so: we won’t spam you, and we only use PayPay and MailPoet to process your information. We might end up using analytics from Google or Facebook for advertising in the future (November 2020). We will not pass your information to anyone else without your consent or knowledge. We just sell digital downloads for audio – we’re not here to harvest your data and we have no interest in helping anyone else do it.
For those who want it and need it, what follows is all the legal stuff people are required to provide. We never read this stuff any more, and we guess most of you don’t either, but it’s here if you want it, and to show that we are legally compliant and committed to following privacy and security rules.
Who we are
Our website address is: https://kaboodlesound.co.uk.
General Website Data
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We store information submitted via contact forms only for the purposes of replying to you. We never pass this information on to third parties unless you have expressly requested us to do so. We keep e-mails indefinitely but securely. If you would like us to remove any details submitted via contact forms, just get in touch. (We would have to keep the request to remove the details from the contact forms, but would delete everything else).
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Shopping Related Data
Who we share your data with
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
MailPoet creates and stores two cookies if you are using WooCommerce and MailPoet together. Those cookies are:
Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.
Cookie name: mailpoet_abandoned_cart_tracking
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track a user that has abandoned their cart in your WooCommerce store to then be able to send them an abandoned cart newsletter from MailPoet.
Note: User must be opted-in and a confirmed subscriber.
If you have privacy concerns, please contact us.
We take privacy and data security very seriously. If you buy something on a website, you’re going to have to give data to the shopowner, the website admin, and potentially the webhost at the very least. If you surf the internet while logged in to Facebook or Google, for example, they’re tracking you all the way around the web unless you carefully select the necessary options in their settings. We don’t like any of that stuff either, but we’re a shop, and the world wide web is a mostly a commercial marketplace these days (2020 onwards). Most of this stuff is unavoidable to some degree.
We only take the data necessary to process your purchases, and to provide a way for you to log in securely. You can purchase with just a name and an e-mail address. If you wish to come back, you can set up an account. We won’t spam you, and we won’t pass your information to anyone who might spam you, defraud you, hack you, or steal your identity. We secure all of your details with firewalls, login protection, IP blocking, etc. – everything that is recommended to keep a website secure. If we think software or methods we use are not effective, we upgrade them or change them.
We don’t use the data you’ve provided to us for any reason other than to provide you with the products you bought, and to keep in touch if you’ve signed up to our newsletter. We’ve studied data protection, and take it as seriously as a doctor takes patient confidentiality (which maybe isn’t all that reassuring if your doctor is no good, but you get the point).
And let’s face it, if Russian hackers, Chinese bot farms, the CIA, MI5, MI6, or the lizard illuminati want your data, they’re going to get it – but they won’t be getting it from us – and really why would they? We’re not clickbaiting or linking to BuzzFeed or 4Chan, or posting TikTok videos or whatever, so we’re not getting millions of hits. Most people don’t even know what a sample pack is, or what Ableton Live is for, so this is hardly a great source of people’s private data. We don’t even store payment details or a physical address.
If you want to know more or have concerns, you can read the rest of this thrilling document, or you can get in touch with us.